Terms of service

TERMS OF SERVICE

Evolution Cards & Collections

These Terms of Service apply when you use our website or purchase products from Evolution Cards & Collections.

By placing an order with us, you are entering into a contract to purchase the products in your order subject to these Terms, our Returns & Refund Policy, Shipping Policy and applicable UK law.


ABOUT US

This website is operated by Evolution Cards & Collections.

Throughout these Terms, references to “we”, “us” and “our” mean Evolution Cards & Collections.

Our contact information can be found in the Contact Information section of our website.


OUR PRODUCTS

We specialise in trading card products, including sealed Pokémon Trading Card Game products.

We take reasonable care to ensure that product descriptions, images and information displayed on our website are accurate.

Product images are provided for illustrative purposes. Packaging, artwork or other minor product presentation details may occasionally vary where manufacturers make changes.

Any important product-specific information will be stated in the relevant product listing.

Nothing in these Terms affects your statutory rights where a product is faulty, damaged, incorrectly supplied or not as described.


SEALED TRADING CARD PRODUCTS

Many of the products we sell are sealed collectible products.

The condition of the original packaging, seals and shrink wrap may form an important part of the product's collectible and resale value.

Please therefore read our Returns & Refund Policy before opening or removing shrink wrap, seals or other sealed packaging if you are considering returning a product.


LOOSE SEALED BOOSTER PACKS

Some individual booster packs sold on our website are loose booster packs.

This means that the individual booster pack has been removed from a booster box and is being sold separately.

The individual manufacturer's booster pack itself will be supplied sealed and unopened.

Where applicable, products will be described appropriately on their product listing.


PRICES

All prices displayed on our website are shown in pounds sterling (GBP).

The price payable for a product will be the price displayed when you place your order, subject to correction of any obvious error as described below.

Any applicable delivery charges will be displayed before you complete your purchase.

Where applicable, taxes will be handled in accordance with UK law.


PLACING AN ORDER

When you place an order through our website, you are offering to purchase the products in your order.

You are responsible for checking the products, quantities, delivery information and other order details before completing your purchase.

After placing an order, you will receive an electronic confirmation.

If we are unable to accept or fulfil an order, we will contact you and any payment taken for products we cannot supply will be refunded as appropriate.


STOCK AVAILABILITY

We normally only offer products for purchase that we physically hold in stock.

Stock levels can occasionally be affected by inventory discrepancies, damage or simultaneous purchases.

If we are unable to supply an item you have ordered, we will contact you as soon as reasonably possible and provide an appropriate resolution, which may include a refund for the unavailable product.


OBVIOUS PRICING OR LISTING ERRORS

We take reasonable care to ensure that prices and product information are correct.

Occasionally, an obvious pricing, description or technical error may occur.

Where an obvious error is identified before an order is accepted or dispatched, we may contact you to explain the error and give you the opportunity to proceed at the correct price or cancel the affected item.

Nothing in this section is intended to remove any rights you have under applicable UK consumer law.


PAYMENT

Available payment methods will be displayed during checkout.

Payment must be successfully authorised using an available payment method before an order can be processed for dispatch.

You must be authorised to use the payment method supplied when placing an order.


DELIVERY

We currently deliver within the United Kingdom.

Delivery charges, available services and estimated delivery times are explained in our Shipping Policy and displayed where applicable during checkout.

All orders are sent using a tracked delivery service.

Please ensure that the delivery address supplied with your order is complete and accurate.

Please see our Shipping Policy for full information about dispatch, tracking, delivery delays, damaged parcels and returned deliveries.


RETURNS, CANCELLATIONS & REFUNDS

Your rights relating to cancellations, returns and refunds are explained in our Returns & Refund Policy.

Nothing in these Terms or our other policies excludes, restricts or replaces your statutory rights under UK consumer law.


PRODUCT CONDITION & CUSTOMER HANDLING

Where products are returned following a change of mind, customers should take reasonable care of the products while they are in their possession.

For sealed collectible products, opening, removing or damaging shrink wrap, seals, packaging or contents may significantly reduce the product's value.

Where permitted by law, a refund may be reduced to reflect loss in value resulting from handling beyond what is reasonably necessary to establish the nature and characteristics of the product.

Please see our Returns & Refund Policy for full details.


WEBSITE USE

You must not misuse our website, attempt to interfere with its operation, introduce malicious software, attempt unauthorised access, or use the website for unlawful or fraudulent purposes.

You must not use our website in a way that infringes the rights of Evolution Cards & Collections or another person.


INTELLECTUAL PROPERTY

Unless otherwise stated, the Evolution Cards & Collections branding, website content and original materials created by us are owned by or licensed to Evolution Cards & Collections.

Nothing in these Terms gives permission to reproduce, distribute or commercially exploit our original branding or website content without permission.

Third-party names, trademarks, product artwork and other intellectual property remain the property of their respective owners.


LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Nothing in these Terms excludes or restricts your statutory rights relating to goods that are faulty, not as described, of unsatisfactory quality or otherwise protected by applicable consumer law.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed, except where liability cannot lawfully be excluded or limited.


PERSONAL INFORMATION

Personal information submitted through our website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how personal information is collected, used and protected.


CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, website or applicable requirements.

Changes will apply to future use of the website and future orders as appropriate and will not remove rights that have already arisen under an existing contract.


GOVERNING LAW

These Terms are governed by the applicable laws of the United Kingdom.

If you are a consumer, you retain any mandatory legal protections and rights regarding where legal proceedings may be brought that apply to you.


CONTACT

If you have questions about these Terms of Service, please contact Evolution Cards & Collections using the contact information provided on our website.


YOUR STATUTORY RIGHTS

Nothing in these Terms of Service excludes, restricts or replaces any rights you have under applicable UK consumer law.